I love that it is very customizable for any size business or department in mind! The only thing about this product was being able find something within their resources if needed at anytime during our trial period of using them as well has pricing options we were not aware off until after purchasing (this should be highlighted/discussed before purchase). Great customer service throughout entire process so far!! It makes tracking time & labor hours much easier than other products out there by allowing us great customization when logging employees down each day vs typing info manually which takes up A LOT OF TIME. I love how easy it is for our team members who are not technical people at all (i've been one of them)to use this software without any training! It has helped us cut down costs by almost 50%. We have had some issues when we first started using but they were resolved quickly in less than 24 hours from contacting support staff via email or phone call - very helpful customer service as well!! If anyone wants an affordable way that helps save money then go ahead & try jadetrack out.