I like that it is easy enough to navigate through and allows me to have all my documents in one place. It's also very user friendly which makes things go smoothly when entering data into their system as well! If you are looking for something simple but efficient this would be great. You can't really dislike anything about it at this time. We've used other programs before so we're not totally new with how our industry usually operates. This has been such an ease of use program that everything just flows much smoother than what we were doing previously.