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807 Review
82 Karma

Review on StringeeX by David Banks

Revainrating 5 out of 5

A great customer service product with a very intuitive interface.

I love how easy to use the interface is. It's very intuitive and makes the process of answering questions and taking calls very efficient. I have not found anything that I dislike about this product. It's a great product and I highly recommend it. I can't think of anything that I would change about the product. It has been a great addition to our customer support department. It has made the process of taking calls and answering questions much more efficient. It is also a great way to keep track of our customer service agents.

img 1 attached to StringeeX review by David Banks



Pros
  • Ease with accessing information
  • Intuitive design for ease in navigation/use.
  • Very simple user experience, as wellas fast access time when using from mobile device (tablet) compared other software which takes several seconds longer than SStringe X while performing comparable actions such entering cases into database or assigning them back out again without having their own case tracking system attachedto workstation.
  • Easy setup
  • Customer Support / Service
  • Knowledgebase resources are always up
Cons
  • Not bad