
The ease at which I can schedule my patients without having them wait for an appointment or pay unnecessary fees, especially when they are in need! As far as customer service goes - there really isn't anything too bad about it either way; however if i had any complaints its that sometimes things may take longer than expected (sometimes up 2-3 days) but thats not always their fault with this type thing being so new/small compared to other companies out here already established like ours has been around since '89!! Definitely recommend getting into backchart. It's easy enough just try before buying & see how well suited fitment will be once implemented within our practice. !