When I first got this laptop, I had initial problems with the keyboard not working. I was really helped by Lenovo Support who pointed me in the right direction. I then found that a combination of updating the device's Windows and a possible driver update from Lenovo seemed to fix the non-working keyboard. It was frustrating for a while, and obviously improper software timing was to blame. But in the long run everything works now. Otherwise, it is a well-made and easy-to-use notebook. Very fast, visually good, acceptably good battery life and a fairly easy-to-use touchpad. The sound is great. I look forward to using this for mobility for years to come when I travel (I'm retired).
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