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733 Review
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Review on Airpro by Evan Roberts

Revainrating 3 out of 5

Experience with the Airpro Online Store was disappointing

After hearing about Airpro's dedication to producing high-quality and cutting-edge tools, I was eager to test out their kitchen products as a devoted home cook. However, I have had a very disappointing experience with their online shop. First off, the website is awkward to use and poorly made. Specific products are difficult to locate, and the various categories are not clearly organized. Additionally, I had to restart the checkout process several times because the website kept freezing during the process. I was disappointed to discover that the product did not meet my expectations when I eventually received my order. It seemed as though the pasta maker would break readily due to its flimsiness. Getting the ideal slice was difficult because the pizza cutter was dull and difficult to use. In addition, I made an effort to get in touch with customer support to voice my dissatisfaction and request a return or exchange, but both my emails and phone calls went unanswered for a number of days. The customer support agent was unhelpful and dismissive when I eventually got a response. Overall, I wouldn't advise anyone to shop at Airpro's website. My dissatisfaction was only increased by their subpar customer service and frustrating online experience. Their goods do not live up to their claimed quality. Look elsewhere for high-quality kitchen items to save yourself the trouble.

Pros
  • tools with a focus on spaghetti and pizza
Cons
  • Some products might be pricey.