I needed a dial pad phone to replace a Plantronics dial pad that had worked for many years. However, I have my own Plantronics wireless headset, so all I needed was a dial pad. One of the main features I wanted was caller ID (my Plantronics dial pad didn't have it and sometimes I wanted to avoid calls). The phone dials well and the sound quality (through the headset) is good. Those were the main things (even eliminated the hiss I had with the Plantonics dialpad that I didn't even know I had). There's only one ringtone, though, and it's probably not the one I would choose if I had other choices (cheap electronics, tinny sound). The display doesn't require batteries (which is nice), but the date keeps going out and getting stuck in 2009. I don't care, especially at the price. Why I took a star off the rating is because the mute button doesn't work - it looks like it works, but it doesn't actually turn off. I have a workaround, but this is very important. Not sure I want to play around with it, sending it back and hoping the other one works better - it works fine for the basic things I need.
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