The best thing about this software is that it can be used by any user without having much knowledge of networking or computer systems. This makes our job easier as we are able to perform all tasks related with capturing data using just one tool. There isn't anything I dislike, but you should try out other options before deciding which one suits better for yourself. It's easy enough to use even if you're not very tech savvy. Capturing logs has become so simple now since there was no need to go anywhere else than cloudsharke enterprise.