It's very easy to use, it has all my contacts in one place so I don't have duplicate data entry problems anymore! Sometimes if someone doesn’t respond immediately you can get stuck waiting for them or they might not reply at first but then will eventually answer your questions/comments etc., sometimes this process takes longer than expected though which isn;' good because we need our clients happy as quickly (or sooner)as possible. We are solving multiple issues with Taptrade including time saving of having many different contact details stored separately across various platforms like email address book apps such as Outlook 365 / iCloud Contacts app - plus being able store other information too!!