Review on SONGMICS Shoe Rack Bench with Cushion Seat, Storage Shelf, Shoe Organizer, Supports 350 lbs, Perfect for Entryway, Bedroom, Living Room, Hallway, Garage, Mud Room - White ULBS65WN by Stuart Sugden

The item itself looks high quality. Delivery without assembly instructions and accessories. It was recommended to contact the company before returning. They responded immediately, emailed instructions and promising parts would be delivered within 10 business days. They did not provide tracking information and the parts never arrived. When I contacted us again I was told the parts had been lost in transit and were now out of stock. I really like the look of this bench - I'll be going back and replacing the whole thing hoping for details in the next pack. I'll report back when I get a replacement.