I like that it allows me to see real time sales results, which helps determine if you need more or less people in your team for future campaigns! It's also very simple so even non-techies can use this tool effectively with little training required (it doesn't require any coding).
There are some minor glitches - sometimes when sending out follow ups they don’t include all of my previous contacts but only those from within their CRM; however we resolved these issues quickly by adding them manually into our system again via email after realizing what was wrong & having been informed how other companies were able fix similar problems as well using Zapier integration tools etc., Sometimes there would be delays between replies being sent back/forth over text messages before resolving certain situations where an immediate reply may have changed things differently than waiting around 2 weeks later until.