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Review on ONE INC. by Alex Jones

Revainrating 5 out of 5

Excellent customer service and attention-to detail

I like how they are willing to go above their clients' expectations, but also not so far that it's too much of an overreach for them or their client. They're very good at working with you until everything comes together perfectly! The process can be slow because we live in Japan (we work from our home office), but when things do come together quickly after many revisions, it makes all the difference!! We've been able to create some really cool products using One Inc.'s services as well as get great feedback about what works best for our customers. It has helped us figure out exactly where to put certain features/benefits without being overwhelming. Our biggest challenge was figuring out which typeface would suit our brand better than others - there were SO MANY options. Their team did such thorough research into each option before even meeting with me. Once again, this made my job easier by having.

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Pros
  • Quality design
  • Highly responsive customer service reps.
  • Knowledgeable experts who truly care