We have used their support team several times over three different clients during my time here at this organization.
They are very responsive as well as helpful! Their knowledge base makes it easy when working together. I wish there was some way they could incorporate our specific needs into what we were creating but other then that great experience!! Great people who want you succeed. The only thing i would like to see changed would be better reporting capabilities so we can pull reports from anywhere without having to go back out to get them again if needed down the road.