The program works well for our needs of managing orders in real time and keeping track of inventory to make sure we are always stocked with what's ordered. It can be difficult at times figuring out how to use certain features or navigate menus. Also sometimes it will freeze up when you're trying to do something like change prices but I don't know if this is just me being an idiot haha. We have been able to solve problems quickly by using PrISM as opposed to going over to another app and calling someone from there.