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Microworks PrISM Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Commerce, POS Software

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Description of Microworks PrISM

PrISM is a restaurant computer and POS software system that has advanced touch screen ordering, restaurant and inventory management, employee scheduling, and Quickbooks integration.

Reviews

Global ratings 3
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  • 3
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Type of review

Revainrating 4 out of 5

Overall, Great Solution For Our Customer Service

I love how easy it was to use for my customer service department! The best part about this program is being able to see all of our orders at one time from multiple different branches or locations rather than having them show up in separate windows like other programs do so you know when your customers are walking through checkout. It's also great because we can add new employees/branches without needing any training since everything just shows right where they need too be. Nothing really there…

Pros
  • It was easy to use and easy to understand
Cons
  • It was hard to learn and to learn all the functions

Revainrating 5 out of 5

Great app and great customer service

The ability to have multiple tables in one place was very helpful for our business when we had large parties or family gatherings at my house as well! It's easy enough so any staff member can use it without training if needed but also allows us flexibility with adding features such as more menus than just pizza/burgers options which really made things easier during busy times of year like Christmas Eve dinner rush!! Sometimes there are errors where you cannot type something into certain fields…

Pros
  • Great variety selection including vegetarian selections.
Cons
  • Mostly okay, but...

Revainrating 4 out of 5

Useful for our operations and inventory needs

The program works well for our needs of managing orders in real time and keeping track of inventory to make sure we are always stocked with what's ordered. It can be difficult at times figuring out how to use certain features or navigate menus. Also sometimes it will freeze up when you're trying to do something like change prices but I don't know if this is just me being an idiot haha. We have been able to solve problems quickly by using PrISM as opposed to going over to another app and…

Pros
  • Easy interface
  • Great customer service & support staff.
  • Ease/eleganceof ordering products online (and also seeing them)
  • Fast shipping, quick turnaround!
Cons
  • Some aspects took some getting used too.
  • Sometimes freezing during work not very intuitive
  • Not really much customization options available