The picture is excellent! Drill packaging is good. Was disappointed with how many creases in deep corners the product has. I don't know why it isn't wrapped around the tube. This will eliminate any deep fold lines and creases. Which we need to remove before we can even start and enjoy the project. Makes it more convenient for customers who don't need to straighten it which takes hours if not days with heavy items, in addition to the beautiful print being sent. I've looked at many different ways people share their journey while trying to smooth out a tapestry. This is absolutely ridiculous! I hope your design team will change that. Maybe they should mail it to you so you can understand the customer experience. This is a great creative product! Just a lot of kinks that will hopefully change.
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