Review on Archiver by Ryan Judy

The ability for our call center agents who are in remote locations have their own access via smartphone or computer as well has the agent manager so they can update/edit all of there tickets from anywhere! I don't believe it does anything else but is this enough? We currently use 3rd party software called Callbox which we highly recommend. It was costly per ticket when using multiple reps working off different phones vs archivers giving us the flexibility to assign people where needed around the world without having everyone work together simultaneously. We use archiver to manage our email marketing campaigns, for both our own customers and our B2B partner customers. It's easy to use, and the customer service is excellent. I have not found any downsides to using archiver. The customer service is great, and the software is easy to use. I wish that there was a way to send out a campaign to a specific list, rather than sending it to our entire database. We use archiver to send out marketing campaigns to our database, and to our B2B partner databases.