I like that this software lets me keep track of my bookings as well all other information regarding them, which helps with administration during trips when some details are missing from our memory or not up-to date in general! The layout could look more consistent across different platforms (mobile included). Sometimes it doesn't recognize keyboard shortcuts such us backspace key so we have issues writing emails about booking problems etcetera... It's good overall though because most people nowdays know how important CRM systems can be if used correctly. This one has helped many times keeping everything organized while managing several trip destinations at once;.