I didn't read the instructions very well and my voice sounded like a dying horse. But you'll need to remove that before you even turn it on or pour water in it: 1. Turn it upside down and loosen the four screws on the bottom. And take away the giant plastic tray. If you don't, it will sound like a dying horse. Besides, it won't work. That's actually in the instructions.2. It's not in the instructions, but someone from the company told me the following: remove the giant rubber band that wraps around all the filters and remove the plastic strip holders that hold the filters in place. Okay, I hope that clears up any mysteries.
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