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Morocco, Rabat
1 Level
700 Review
89 Karma

Review on TotalVote by Nigel Morris

Revainrating 1 out of 5

The software is outdated and does not match the needs of the voters.

I'm pretty sure that the software is outdated and does not match the needs of the voters. I am also aware that they have an annual contract fee of $7500 which seems quite high. But there are so many options out there, it's hard to choose the right ones. They seem very responsive and provide good customer support. However, if you want to change your vote during the day, this might take some time because of how complicated the voting process has become (I've heard). Also, since they're located in New York City, they do not offer much international shipping option. And most importantly, I had difficulty getting through to technical support when I needed help.

Pros
  • They have good response times
  • Their staff has extensive experience with the software
  • I think they could lower the price of the product and increase the number of features
Cons
  • They charge a lot of money for each new license or for upgrading existing licenses
  • If you live outside of North America, this is a major drawback