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Japan, Tokyo
1 Level
465 Review
0 Karma

Review on ๐Ÿฅค Seychelle pH2O Alkaline Water Filter Pitcher - pH Enhancing Filtration - 200 Gallon Capacity - USA-Made Filter, 64oz: The Top-Choice Alkaline Water Purifier! by Tina Brooks

Revainrating 1 out of 5

Terrible Customer Service by Seychelle False Advertisement

First of all the customer service by Seychelle pH2O PURE Water Filtration was TERRIBLE! The woman who took the call was very unprofessional, didn't give the company name or her name or sounded like she was in customer service. I had to ask her if I called correctly. She seemed very disturbed by my call. I had questions about my purchase and wanted to make sure it was defective before returning it through Revain. She explained that this filter does not remove dissolved solids. So when I used my TDS meter, which read a few points less than when I got water straight from the faucet, that reading was correct. I bought this filtration system thinking it would filter and alkalize my water. It alkalized the water from neutral pH 7 to pH 9 but I need a filtration system that can do it all. This system does NOT work and based on my experience with their support team I am definitely returning it through Revain and my money back. . Write a review to help others avoid the same experience. Mainly alkalization of tap water!

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