This software is user friendly, it's easy to learn how this program works compared with other programs I've used before that were very confusing! The customer service has been great as well- they are always willing/able answer any question you have about their product or services!! It would be nice if there was an option where we could choose our own route instead having them assign us one without input from ourselves but overall everything so far seems good :) We're solving problems by using milesahead which helps keep track better than what paper logs can do alone.- Keeping accurate records when traveling long distances - no more missing paperwork at end points.