I enjoy the flexibility and ease of use. It was not the program that I found lacking but more the lack of medical transcriptionists. I can do my work and not worry about how others are doing their jobs. I like being able to work at my place of employment and not have to worry about working when I'm home. I have not found anything that I dislike. I would like to see more medical transcriptionists available. If you have not used it, you should try it. It is easy to use and it has many features. I can work at home and still meet my deadlines. This has helped my business tremendously. I can also take time off when needed.