The ease of use, how organized it makes searching for files or documents has helped me immensely in my day to-day life as an account manager at VFS Healthcare Solutions LLC! Their customer service is always great too - when I have questions they are quick with getting back out there even if its just asking clarifying question about something that was missed during initial implementation.- It's nice not having multiple applications needed so easily access all important information/documents from anywhere without needing several devices plugged into computer (also saves space).