The only reason for the 2 stars is that I like the product myself. Unfortunately, one of the bottles in the box cracked and leaked. The conditioner bottle is completely broken on top as you can see in the photos. The problem is that I can't ask for a refund as it requires me to return a leaking, broken bottle of conditioner. How am I supposed to do that?! I would appreciate a half refund as the other bottle was fine.
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