I love that it's so easy to use once you get used to how everything works! There are some quirks here or there but they're minor issues at most (and easily fixed if needed).
It can be hard sometimes figuring out where something will go in your profile depending on what sort of posts/content type etc., this isn't always intuitively obvious - especially for those who aren't very tech savvy like myself :) The team also have been great about answering any questions / queries we've had along our journey with them! We really haven;t come across anything too negative yet which has surprised us considering all platforms seem quite competitive when looking into using one vs another. You could say their support was lacking initially as things were new & different however since then communication levels between ourselves + scopus themselves seems much higher than other similar products available online? This product definitely helps grow brand awareness via creating more engagement through UGC creation from people within an organisation rather than having paid.