The ability to have everything in one spot! This is very helpful for my sales team because they can now see all of their notes at once instead of having to go back and forth between two different platforms (in addition to being able to track leads from prospecting through close!).
Not much but it does what's needed so far -- I don't think there are any major issues that come up when using this product. It has definitely made things quicker than before by allowing us access to information faster as well as giving us more transparency into where we're getting prospects from.