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Finland, Helsinki
1 Level
495 Review
0 Karma

Review on Storage Canisters Airtight Kitchen Cookies by Wendy Key

Revainrating 1 out of 5

arrived broken and the seller refused to send me 3 replacements

That's probably more than I'm willing to spend on spice jars but I wanted to organize my kitchen so I went for something aesthetic. Although they look nice, I ended up sacrificing quality. The jar is quite thin and the lids don't close properly/evenly, making the lid appear to be tilted more to one side and therefore off-centre. Anyway I was willing to ignore it because I didn't want to keep looking for options and they look good and anyone can guess if they actually keep my spices fresh. Now I have a big problem with the seller. I contacted them because several glasses were broken. I fully understand that this can happen and these glasses are fragile, they are not high performance glass which is fine and acceptable for my purposes. I wanted three glasses replaced so I could use the set properly, didn't want another set or all my money back. No, I just wanted what I paid for. Instead of offering to send me replacements for the few broken ones, they offered me a discount on another set (remember I've already spent $60 on 2 sets) or refunded me a small amount of money. However, I ordered this particular number because I have a lot of spices and I want them to be consistent. So, after much thought, all I wanted was 3 replacement units, they told me to contact Amazon and there was nothing they could do, basically leaving me the option to return them. I'm really disappointed in the company, and as someone who's really trying to spend my money supporting companies that are doing well and putting out quality products (because it allows me to use products more sustainably), I can't get over it. company, and you'll have to find another one of the many options on Amazon.

Pros
  • Good product for the price
Cons
  • thin