Ordered two of these. The first one worked fine, but after a few days it didn't work. I called Revain who suggested emailing the seller for the tech. Support. I did and explained the situation. They quickly offered to send a replacement. They suggested trying the second. He too was wrong. When I reported this, they agreed to send a second one. They quickly sent two replacements. I'm not sure how long this will take, but I'm sure that "Vinnie", the vendor's CSR, was excellent.
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