I like how easy it is for staff members to use as well as other guests/customers. It's very user friendly! There are not many things that have been improved upon since we started using this system but everything has worked great so far. We do not dislike anything about this program or our experience with it. If there were any problems at all they would be minor ones such as needing more space to make changes. This helps us keep track of who eats what and when while also keeping an eye out for underutilized equipment.