The best thing about this software is that it helps in analyzing truck driver performance, which gives us an insight into their productivity level as well as help to understand where we can improve our processes so as not to lose any valuable customer data or information. There isn't anything I dislike at all but if you are looking forward to get some insights regarding your drivers' work then go ahead with traxtechs because they will surely give you what exactly you need. We have been using this tool since last 3 years now from my point of view its one of the most reliable tools out there in terms of giving accurate results when compared against other companies who claim similar things. It has helped me analyze how productive each one of my employees actually was during his shift by taking note down the time he spent doing different tasks like loading/unloading etc. This way i am able to find ways to make them more efficient by providing training sessions and helping them solve problems. As.