I love how quick my skills are to test out! The interface is easy for anyone who has basic coding knowledge or someone with no prior experience whatsoever can use this platform without much effort at all! There isn't really anything i dislike about it yet but maybe if there were more people using their API's then they would be able to make improvements faster? It seems like most of them have been around forever so not sure why we haven't seen some changes happen just because its used by many other companies now as well (more than likely).
We're solving problems where our customers don't always know what information may exist within an FAQ document - especially when trying new products/services. This helps reduce customer support calls since questions could simply ask "Alexa What does 'X' mean?".