It's easy to use, it has all of our functions we need in one place so that when someone needs help they can go directly there! The customer support could be more responsive at times as well but I have yet not had any issues with them myself other than waiting for updates which are usually released within hours or days depending how busy their team may be during certain time periods.
We love using this platform because its simple enough where even my 8 year old son understands what he wants from here pretty easily too!!