I like how easy it was to set up for my business! It's very simple but has all of our tools we need in one place. There are some things you can't do without having an account manager or someone who knows what they're doing because there isn't much training involved at first (which makes sense). You have to be able to navigate through the site yourself if you don't know anyone else using this system. We were looking into different systems before choosing trail blazers as well so not knowing anything about them helped us pick wisely. The ability to send out invoices right from within the software really cuts down time spent sending emails back and forth between customers/employees which helps keep everyone organized while also keeping track of payments received.