I like how easy it makes finding my preferred accommodations, as well has being able find out what's nearby or not so near depending upon where we are going! There isn't anything really bad about this program at all; everything seems very user friendly & nbsp ; It can be difficult tracking down information when traveling without GPS/Gmail (which most of us don’t have) but other than those two things there aren&rsquo t any problems in using Hotel Hub!! If they could add an app similar to Google Maps then i would love even more because having both apps open while driving our car around gives me headaches haha :). Being connected from anywhere helps keep track if something happens during vacation time away which also allows one person who may live far offsite still stay updated by email wether someone needs immediate assistance etc.. The easy access of all the room types, their layout and amenities are very user friendly. I like the ability to make reservations online, rather than in person at the front desk. I dislike being able to search for availability on my phone, but maybe that isn't as big of an issue if they have mobile apps?. Easy access to check in/out times, cancellation policy and other useful information.