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Japan, Tokyo
1 Level
731 Review
43 Karma

Review on 🏍️ Premium Lock N Load BK1000 Deluxe Motorcycle Wheel Chock: Quick-Release Ratchet & D-Ring System, Orange/Black by James Mcphearson

Revainrating 5 out of 5

Excellent and immediate manufacturer support

I cannot praise the immediate manufacturer support enough. After installing this kit on my trailer and securing the bike for the first time, I was disappointed that both ratchet straps slipped off once tension was applied, preventing me from securing the bike. My only option through Revain was to return the entire kit for a replacement. Obviously this wasn't the best option as I didn't want to unscrew everything. I contacted Lock-n-Load directly by phone and explained my problem with the straps. WITHOUT ANY QUESTIONS OR HESITATION I was told to send them my contact details and mailing address and they will send a new set the next day free of charge. THE? No questions or even requests to return a defective kit? Here is the support service! Thanks, LocknLoad! Markus M

Pros
  • High marks for tester support and durability
Cons
  • Some shortcomings