I made a buy from CoolerGuys not too long ago, and their outstanding customer service completely blew me away. Their website lacks pizzazz, but I had no trouble finding the information I needed. And their costs were lower than anyone else's! I was pleasantly surprised by how quickly my order came and how well it was packaged. And when I contacted them with a concern about my order, they responded quickly and were extremely helpful. I've done internet shopping before, and CoolerGuys is where it's at in terms of quality and convenience. For all my future technological requirements, I will be sure to return. You guys are the coolest.