I love that it works with all our marketing channels to deliver messages at just about any point during their journey through each channel - whether they are looking for information or engaging more deeply within one particular experience (eCommerce/In Store). The interface can be difficult if you're not used to using multiple platforms simultaneously but this could easily improve over time as we continue developing features across other parts of intenda's platform like social media management etc.- there isn't anything specific i dislike so far however my team has been able to develop new integrations between various tools which was something requested by users- these have helped make day job easier!