We had this scale for the first few weeks, it worked great, was accurate and connected straight to my iPhone after downloading the app. The bad rating is because it stopped calibrating to 0 after a few weeks. We replaced the batteries thinking the original batteries they sent along were faulty but now it won't turn on at all. Renpho's warranty will be listed if it has been terminated for any reason. works, they will replace it. I submitted a request for a replacement on their website. I have had an email with their customer service team for several weeks now. It takes them over a week to reply and they don't seem to understand the problem and keep asking for more information after already receiving photos and a detailed report of the problem. On a scale of less than $20, it's not worth the hassle. Will take my business elsewhere and buy from another company that will honor their warranty.
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