Delivery and service are top notch. The look of the scooter and the cosmetics were cool! There was a problem with the assembly of the fork at the factory. There were metal filings on the fork and the assembly did not rotate smoothly. When turned by hand, it made a grinding noise. Revain and the manufacturer were very responsive and courteous. We hope the replacement scooter (currently shipping) is as good as the service we received. We received the replacement scooter in less than 4 days but encountered the same problem. Fork assembly does not rotate smoothly. Very disappointing. The deck design was great, but unfortunately the performance of a key component of the product lagged noticeably at the "pro" level.
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