Bought this faucet to replace one in our 12 year old reverse osmosis system. Chose it for style and price. Couldn't be happier! I was pleasantly surprised when I arrived. Good quality and fairly close in design to our other Kohler kitchen faucets. Easy installation. But it included a plastic washer to attach it under our granite countertops. I was never able to tighten it enough to keep the faucet from spinning. Minutes after I installed it, I received an unsolicited email from the seller stating that they had supplied a "new" design with a plastic disc. They said they received feedback that the plastic washer did not fit. They went back to the steel disk and the mother. They asked if I would like to try it. Yes! I also had a small leak due to the slide fitting attached to the plastic tube. Nothing serious. I told them about it. A few days later I received new hardware and a steel washer/nut. Installed in 10 minutes and everything is fine. Great product, great service, great experience!
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