The system was easy enough for me (and my staff) to use without any problems at all! I love that it has an option to send out emails or texts if you have questions about something related to your certifications - this saved us so much time when we were trying to figure things out ourselves. There are some additional features like quizzes/tests could be added but overall great product!! If anyone needs help getting started please reach out through their support team they will work closely with you until you get up and running smoothly. We're able to track everyone's progress towards earning new certs which makes onboarding easier since there aren't many options available otherwise. It allows people who haven't been working together before now to easily see what skills each other need to learn next.