The best part about this program it's ease to use for both customers as well as employees at my workplace.
It has helped us cut down our time in completing paperwork by almost half (from hours to minutes). There are however some features we wish could be improved upon such as faster loading times when viewing forms from different states or regions but overall I am satisfied with how easy it works! We have realized an increase in productivity which translates into less downtime during work shifts because there isn't much waiting around between tasks since everything can easily fit within one window.