UPDATE: The company contacted me and sent me a new set for free. All was going well assembling the second set until the zipper clicked on one of the top bars. (Picture included) Arena size and use is excellent and customer service is excellent but this is the second set to have had an issue. Right now the gap in the first set is getting bigger and I just want a refund. We now have two sentences, both broken in different places. First review: Assembly was anything but easy. Moving clockwise makes things easier, but it took two people to connect the last piece. We don't understand how it is a handle for disassembly and travel. I also noticed that one of the seams was torn a good two centimeters long. The zipper on the door also looks like it will break after a few opens/closes. After it was difficult to assemble, we didn't take it apart to return it. I had very high hopes for this as we need to keep our 4 month old away from our new puppy but we are not convinced this is the best solution for us.
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