It is easy to use, has many features that I personally like (and dislike). The software makes it so easy for me with my limited technical knowledge of computers/programming how to create things from scratch! Sometimes when working in an office setting there can be issues getting all your information together but as long as you have everything ready ahead of time they are very helpful in helping fix any problems you may run into. We haven't had too much trouble using this program or anything really. You will need some background knowledge before jumping right into making designs and layouts because not everyone knows about programs such as these. Make sure if you choose to go through wappgo services make sure you know enough about what you want beforehand, otherwise its hard to explain exactly where to get help. If you would rather do something yourself then just try designing it yourself first without.