I like how easy it is to use 40Cloud because it's user friendly and has a simple interface. Also, I think that the support is great as well. It has been helpful with all of my IT issues. I've never had any problems with this product. I would say the pricing could be better, but I'm not sure what the problem is. It seems that I have a lot of customers using this for their business, so maybe they have some sort of special offer or something? Maybe try another tool if you're looking for cheap IT services. We are solving a lot of our IT needs by using this program.