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Israel, Jerusalem
1 Level
730 Review
81 Karma

Review on Chainscroll by Marcus Hardin

Revainrating 3 out of 5

Be wary of Chainscroll because their product descriptions and sizing can easily mislead you.

Chainscroll is an online store that sells a broad variety of clothing, shoes, and jewelry for women. As a person who is interested in fashion, I was thrilled to have the opportunity to shop at Chainscroll. Nevertheless, my interactions with this business have left me with a sense of letdown and of having been misled. The most problematic aspect of my experience with Chainscroll was the presence of misleading product descriptions and measurements on the company's website. Despite the fact that the website featured a measurement chart, the majority of the garments that I bought did not fit according to their advertised dimensions. In addition, the hues and textures of the products did not correspond to the descriptions or pictures provided on the website. As a direct consequence of this, I wound up with garments that did not fit properly and did not live up to my expectations. In addition, the products I ordered were of a low quality when they were delivered to me. The materials had a low-quality, uncomfortable feel to them, and the stitching was inconsistent and sloppy. The shoes I purchased were extremely painful to wear, and they fell apart after only a few times being worn. The necklace was the only thing that saved the experience for me, but unfortunately, it wasn't enough to make up for the other problems I had. When I contacted customer support to address my concerns, however, they were unhelpful and unresponsive, which added insult to injury. It took them several days to respond to the letters I sent them, and when they did, they did not provide a solution that was satisfactory to the problems I was having. In summary, I am unable to endorse Chainscroll as a shopping destination for other customers. Anyone who is interested in purchasing fashionable clothing, shoes, or jewelry online should think twice before making a purchase from this business due to the deceptive product descriptions and sizing information, the poor quality of the items, and the unresponsive customer service.

Pros
  • Quick and effective delivery
Cons
  • Bad treatment to customers