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Frank Rivera photo
Japan, Tokyo
1 Level
701 Review
29 Karma

Review on SUNTHIN LED Cabinet Lights: Stepless Dimming & Color Temperature Changing for Kitchen, Wardrobe & Nighttime Lighting by Frank Rivera

Revainrating 1 out of 5

Sunthin = Terrible customer service

Bought these 4 packs of SunThin LED bulbs for a closet. Have them installed. They worked fine for about 11 hours, then the power went out. I have contacted Revain/Sunthin via their internal email system. Sanchin replied that they would replace the power supply. There was a delay. They blamed Revane. Then they said they would get the role. Then they couldn't tell me when it would ship or when it would arrive. I sat at my desk with no light and had to use a flashlight to see items on my desk after dark. They faltered and faltered. Finally, after 13 days, I removed and returned the entire system. If Santin had shown some care I would have written a positive review. Meanwhile, Revain has withdrawn almost all of Sunthin's offerings. what happened to it But a good move for the US!

Pros
  • Great for a small home
Cons
  • No