I love, love, love my teapot!Firs of all, amazing quality item. There are many glass teapots on the market, however, this one is ‘thicker’ that others and immaculately made. If you are a true tea lover, then you must owe a GLASS teapot w/GLASS strainer. Metal strainers/teapots oxidize during the steeping process and alter a delicate taste of the tea.Second of all, the customer service is a TOP notch! I accidentally broke my strainer and needed a replacement. I’ve contacted the company and got a prompt response within a FEW hours. They kindly provided me with a solution and I was happy with the outcome.Thank you!
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