Everything else about Nest cameras is great; great picture, great app, great night vision and all around nice features and quality. The part where it all falls apart is when you're trying to deal with subscriptions. Problem #1: You have to CANCEL your subscription and lose all your saved footage before you can upgrade to a new subscription with longer storage. This is a big problem because it leaves gaps in your observation. Problem #2: Nest systems take a long time to sync subscription information to cameras. You cannot simply log out and log in again. You'll need to cancel and wait hours or days for subscription information to sync before Nest will accept your payment for a new subscription. This is an incredibly bad way to do business in today's market where payments are and should be instantaneous. Do a Google search and you will find that these issues with their subscription service are widespread and ongoing and are well known to tech support staff. who i talked to Everything else about these cameras is great. Too bad Nest shoots itself in the foot with subscriptions. It seems like a subscription would be a great source of income for them, but unfortunately it's a ridiculously terrible system.
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